PRIVACY NOTICE
Last
updated October 08, 2020
Thank you for choosing to be part
of our community at Henesys Technology LTD
Henesys3D
Henesys3D
", "we",
"us", "our"). We are committed to
protecting your personal information and your right to privacy. If you
have any questions or concerns about this privacy notice, or our
practices with regards to your personal information, please contact us
at contact@henesys3d.com
.
When you
http://henesys3d.com
(the "Website"),
), we appreciate that you are trusting
us with your personal information. We take your privacy very
seriously. In this privacy notice, we seek to explain to you in the
clearest way possible what information we collect, how we use it and
what rights you have in relation to it. We hope you take some time
to read through it carefully, as it is important. If there are any
terms in this privacy notice that you do not agree with, please
discontinue use of our Services immediately.
This privacy notice applies to
all information collected through our Services (which, as
described above, includes our
), as well as, any related services,
sales, marketing or events.
Please read this
privacy notice carefully as it will help you understand
what we do with the information that we
collect.
TABLE OF
CONTENTS
1. WHAT
INFORMATION DO WE COLLECT?
Personal information you disclose to us
In
Short: We
collect personal information that you
provide to
us.
We collect personal information
that you voluntarily provide to us when you
The personal information that we
collect depends on the context of your interactions with us and
the
Personal Information
Provided by You. We collect
names ;
phone numbers ;
email addresses ;
job titles ;
contact preferences ;
billing addresses ;
debit/credit card numbers ;
contact or authentication data
;
Payment Data. We
may collect data necessary to process your payment if you make
purchases, such as your payment instrument number (such as a
credit card number), and the security code associated with your
payment instrument. All payment data is stored byPayPal
.
You may find their privacy notice link(s) here:
https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Social Media Login
Data. We may provide you with the option to
register with us using your existing social media account
details, like your Facebook, Twitter or other social media
account. If you choose to register in this way, we will collect
the Information described in the section called "HOW DO WE HANDLE YOUR
SOCIAL
LOGINS"
below.
All personal information that you
provide to us must be true, complete and accurate, and you must
notify us of any changes to such personal information.
Information automatically collected
In
Short: Some
information — such as your Internet Protocol
(IP) address and/or browser and device
characteristics — is collected automatically
when you visit our
Website
.
We automatically collect certain
information when you visit, use or navigate the
Like many businesses, we also
collect information through cookies and similar technologies.
The information we collect
includes:
- Log and Usage Data.
Log and usage data is service-related, diagnostic, usage and
performance information our servers automatically collect
when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Device Data. We
collect device data such as information about your computer,
phone, tablet or other device you use to access the
Website . Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
- Location Data. We
collect location data such as information about your
device's location, which can be either precise or imprecise.
How much information we collect depends on the type and
settings of the device you use to access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
Information collected from other sources
In
Short: We may collect
limited data from public databases,
marketing partners,
social media
platforms,
and
other outside
sources.
In order to enhance our ability to
provide relevant marketing, offers and services to you and
update our records, we may obtain information about you from
other sources, such as public databases, joint marketing
partners, affiliate programs, data providers,
as well as from other third
parties. This information includes mailing addresses, job
titles, email addresses, phone numbers, intent data (or user
behavior data), Internet Protocol (IP) addresses, social media
profiles, social media URLs and custom profiles, for purposes of
targeted advertising and event promotion.
2. HOW DO WE USE
YOUR
INFORMATION?
In
Short: We process
your information for purposes based on
legitimate business interests, the
fulfillment of our contract with you,
compliance with our legal obligations,
and/or your
consent.
We use personal information
collected via our
We use the information we collect
or receive:
- To facilitate account
creation and logon process. If you choose to
link your account with us to a third-party account (such as
your Google or Facebook account), we use the information you
allowed us to collect from those third parties to facilitate
account creation and logon process for the performance of
the contract.
See the section below headed "HOW DO WE HANDLE YOUR SOCIAL LOGINS" for further information.
- To post
testimonials. We post testimonials on our
Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at contact@henesys3d.com and be sure to include your name, testimonial location, and contact information.
- Request
feedback. We may use your information to
request feedback and to contact you about your use of our
Website .
- To enable user-to-user
communications. We may use your information in
order to enable user-to-user communications with each user's
consent.
- To manage user
accounts. We may use your information for the
purposes of managing our account and keeping it in working
order.
- To send administrative
information to you. We may use your personal
information to send you product, service and new feature
information and/or information about changes to our terms,
conditions, and policies.
- To protect our
Services. We may use your information as part
of our efforts to keep our
Website safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms,
conditions and policies for business purposes, to comply
with legal and regulatory requirements or in connection
with our contract.
- To respond to
legal requests and prevent harm. If we
receive a subpoena or other legal request, we may need
to inspect the data we hold to determine how to
respond.
- Fulfill and manage
your orders. We may use your information to
fulfill and manage your orders, payments, returns, and
exchanges made through the
- Administer prize
draws and competitions. We may use your
information to administer prize draws and competitions
when you elect to participate in our competitions.
- To deliver and
facilitate delivery of services to the
user. We may use your information to
provide you with the requested service.
- To respond to user
inquiries/offer support to users. We may
use your information to respond to your inquiries and
solve any potential issues you might have with the use
of our Services.\
- To send you marketing
and promotional communications. We and/or our
third-party marketing partners may use the personal
information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. For
example, when expressing an interest in obtaining
information about us or our
Website , subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
- Deliver targeted
advertising to you. We may use your information
to develop and display personalized content and advertising
(and work with third parties who do so) tailored to your
interests and/or location and to measure its
effectiveness.
3. WILL YOUR
INFORMATION BE SHARED WITH
ANYONE?
In
Short: We only share information
with your consent, to comply with laws, to provide you
with services, to protect your rights, or to fulfill
business obligations.
We may process or share your
data that we hold based on the following legal basis:
- Consent:
We may process your data if you have given us specific
consent to use your personal information for a specific
purpose.
- Legitimate
Interests: We may process your data when it
is reasonably necessary to achieve our legitimate
business interests.
- Performance of a
Contract: Where we have entered into a
contract with you, we may process your personal
information to fulfill the terms of our contract.
- Legal
Obligations: We may disclose your
information where we are legally required to do so in
order to comply with applicable law, governmental
requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a
subpoena (including in response to public authorities to
meet national security or law enforcement
requirements).
- Vital
Interests: We may disclose your information
where we believe it is necessary to investigate,
prevent, or take action regarding potential violations
of our policies, suspected fraud, situations involving
potential threats to the safety of any person and
illegal activities, or as evidence in litigation in
which we are involved.
More specifically, we may need
to process your data or share your personal information in
the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates.
We may share your information with our
affiliates, in which case we will require those
affiliates to honor this privacy notice.
Affiliates include our parent company and any
subsidiaries, joint venture partners or other
companies that we control or that are under
common control with us.
- Business
Partners. We may share your
information with our business partners to offer
you certain products, services or
promotions.
4.
DO WE USE COOKIES AND OTHER
TRACKING
TECHNOLOGIES?
In
Short: We may use
cookies and other tracking technologies
to collect and store your
information.
We may use
cookies and similar tracking technologies
(like web beacons and pixels) to access or
store information. Specific information
about how we use such technologies and how
you can refuse certain cookies is set out in
our Cookie Notice
5.
DO WE USE GOOGLE
MAPS?
In
Short: Yes, we
use Google Maps for the purpose of
providing better
service.
This
Website
uses Google Maps APIs which is subject to
Google’s Terms of Service. You may find the
Google Maps APIs Terms of Service here.
To find out more about Google’s Privacy
Policy, please refer to this link.
We obtain and store on your device ('cache') your
location
.
You may revoke your consent anytime by contacting us
at the contact details provided at the end of this
document.
6.
HOW DO WE HANDLE YOUR SOCIAL
LOGINS?
In
Short: If you
choose to register or log in to our
services using a social media account,
we may have access to certain
information about
you.
Our
Website
offers you the ability to register and login
using your third-party social media account
details (like your Facebook or Twitter
logins). Where you choose to do this, we
will receive certain profile information
about you from your social media provider.
The profile Information we receive may vary
depending on the social media provider
concerned, but will often include your name,
email address, friends list, profile picture
as well as other information you choose to
make public on such social media platform.
We will use
the information we receive only for the
purposes that are described in this privacy
notice or that are otherwise made clear to
you on the relevant
Website
.
Please note that we do not control, and are
not responsible for, other uses of your
personal information by your third-party
social media provider. We recommend that you
review their privacy notice to understand
how they collect, use and share your
personal information, and how you can set
your privacy preferences on their sites and
apps.
7.
IS YOUR INFORMATION
TRANSFERRED
INTERNATIONALLY?
In
Short: We may
transfer, store, and process your
information in countries other than your
own.
Our servers
are located in
United
States
. If you are
accessing our
Website
from outside
United
States
, please be
aware that your information may be
transferred to, stored, and processed by us
in our facilities and by those third parties
with whom we may share your personal
information (see "WILL
YOUR INFORMATION BE SHARED WITH
ANYONE?"
above), in
United
States ,
and other
countries.
If you are a
resident in the European Economic Area, then
these countries may not necessarily have
data protection laws or other similar laws
as comprehensive as those in your country.
We will however take all necessary measures
to protect your personal information in
accordance with this privacy notice and
applicable law.
European
Commission's Standard Contractual
Clauses:
We have
implemented measures to protect your
personal information, including by using the
European Commission's Standard Contractual
Clauses for transfers of personal
information between our group companies and
between us and our third-party providers.
These clauses require all recipients to
protect all personal information that they
process originating from the EEA in
accordance with European data protection
laws and regulations.
Our Standard
Contractual Clauses can be provided upon
request.
We have
implemented similar appropriate safeguards
with our third-party service providers and
partners and further details can be provided
upon request.
8.
HOW LONG DO WE KEEP YOUR
INFORMATION?
In
Short: We keep
your information for as long as
necessary to fulfill the purposes
outlined in this privacy notice unless
otherwise required by
law.
We will only
keep your personal information for as long
as it is necessary for the purposes set out
in this privacy notice, unless a longer
retention period is required or permitted by
law (such as tax, accounting or other legal
requirements). No purpose in this notice
will require us keeping your personal
information for longer than
1 year
.
When we have
no ongoing legitimate business need to
process your personal information, we will
either delete or anonymize such information,
or, if this is not possible (for example,
because your personal information has been
stored in backup archives), then we will
securely store your personal information and
isolate it from any further processing until
deletion is possible.
9.
HOW DO WE KEEP YOUR
INFORMATION
SAFE?
In
Short: We aim to
protect your personal information
through a system of organizational and
technical security
measures.
We have
implemented appropriate technical and
organizational security measures designed to
protect the security of any personal
information we process. However, despite our
safeguards and efforts to secure your
information, no electronic transmission over
the Internet or information storage
technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other
unauthorized third parties will not be able
to defeat our security, and improperly
collect, access, steal, or modify your
information. Although we will do our best to
protect your personal information,
transmission of personal information to and
from our
Website
is at your own risk. You should only access
the
Website
within a secure environment.
10.
WHAT ARE YOUR PRIVACY
RIGHTS?
In
Short:
In
some regions, such as the European
Economic Area, you have rights that
allow you greater access to and control
over your personal information.
You
may review, change, or terminate your
account at any time.
In some
regions (like the European Economic Area),
you have certain rights under applicable
data protection laws. These may include the
right (i) to request access and obtain a
copy of your personal information, (ii) to
request rectification or erasure; (iii) to
restrict the processing of your personal
information; and (iv) if applicable, to data
portability. In certain circumstances, you
may also have the right to object to the
processing of your personal information. To
make such a request, please use the contact
details
provided below. We will consider and act
upon any request in accordance with
applicable data protection
laws.
If we are
relying on your consent to process your
personal information, you have the right to
withdraw your consent at any time. Please
note however that this will not affect the
lawfulness of the processing before its
withdrawal, nor will it affect the
processing of your personal information
conducted in reliance on lawful processing
grounds other than consent.
If you are a
resident in the European Economic Area and
you believe we are unlawfully processing
your personal information, you also have the
right to complain to your local data
protection supervisory authority. You can
find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a
resident in Switzerland, the contact details
for the data protection authorities are
available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Cookies
and similar technologies:
Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose
to set your browser to remove cookies and to
reject cookies. If you choose to remove cookies
or reject cookies, this could affect certain
features or services of our
Website
.
To opt-out of interest-based advertising by
advertisers on our
Website
visit http://www.aboutads.info/choices/.
11.
CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers
and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT")
feature or setting you can activate to signal
your privacy preference not to have data about
your online browsing activities monitored and
collected. At this stage no uniform technology
standard for recognizing and implementing DNT
signals has been finalized. As such, we do not
currently respond to DNT browser signals or any
other mechanism that automatically communicates
your choice not to be tracked online. If a
standard for online tracking is adopted that we
must follow in the future, we will inform you
about that practice in a revised version of this
privacy notice.
12.
DO CALIFORNIA RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes, if you
are a resident of California, you are
granted specific rights regarding access to
your personal
information.
California Civil
Code Section 1798.83, also known as the "Shine
The Light" law, permits our users who are
California residents to request and obtain from
us, once a year and free of charge, information
about categories of personal information (if
any) we disclosed to third parties for direct
marketing purposes and the names and addresses
of all third parties with which we shared
personal information in the immediately
preceding calendar year. If you are a California
resident and would like to make such a request,
please submit your request in writing to us
using the contact information provided
below.
If you are under
18 years of age, reside in California, and have
a registered account with
the Website
,
you have the right to request removal of
unwanted data that you publicly post on the
Website
.
To request removal of such data, please contact
us using the contact information provided below,
and include the email address associated with
your account and a statement that you reside in
California. We will make sure the data is not
publicly displayed on the
Website
,
but please be aware that the data may not be
completely or comprehensively removed from all
our systems (e.g. backups, etc.).
CCPA Privacy Notice
The
California Code of Regulations
defines a "resident"
as:
(1) every
individual who is in the State of California for
other than a temporary or transitory purpose
and
(2) every
individual who is domiciled in the State of
California who is outside the State of
California for a temporary or transitory
purpose
All other
individuals are defined as
"non-residents."
If this definition
of "resident" applies to you, we must adhere to
certain rights and obligations regarding your
personal information.
What
categories of personal information do we
collect?
We have collected
the following categories of personal information
in the past twelve (12) months:
|
Category |
Examples |
Collected |
|
A.
Identifiers
|
Contact
details, such as real name,
alias, postal address, telephone
or mobile contact number, unique
personal identifier, online
identifier, Internet Protocol
address, email address and
account
name
|
|
|
B.
Personal information categories
listed in the California
Customer Records
statute
|
Name,
contact information, education,
employment, employment history
and financial
information
|
YES
|
|
C.
Protected classification
characteristics under California
or federal
law
|
Gender
and date of
birth
|
|
|
D.
Commercial
information
|
Transaction
information, purchase history,
financial details and payment
information
|
|
|
E.
Biometric
information
|
Fingerprints
and
voiceprints
|
|
|
F.
Internet or other similar
network
activity
|
Browsing
history, search history, online
behavior, interest data, and
interactions with our and other
websites, applications, systems
and
advertisements
|
|
|
G.
Geolocation
data
|
Device
location
|
|
|
H.
Audio, electronic, visual,
thermal, olfactory, or similar
information
|
Images
and audio, video or call
recordings created in connection
with our business
activities
|
|
|
I.
Professional or
employment-related
information
|
Business
contact details in order to
provide you our services at a
business level, job title as
well as work history and
professional qualifications if
you apply for a job with
us
|
|
|
J.
Education
Information
|
Student
records and directory
information
|
|
|
K.
Inferences drawn from other
personal
information
|
Inferences
drawn from any of the collected
personal information listed
above to create a profile or
summary about, for example, an
individual’s preferences and
characteristics
|
|
We may also
collect other personal information outside of
these categories instances where you interact
with us in-person, online, or by phone or mail
in the context of:
- Receiving help
through our customer support
channels;
- Participation
in customer surveys or contests;
and
- Facilitation
in the delivery of our Services and to
respond to your
inquiries.
How do we
use and share your personal
information?
More
information about our data collection
and sharing practices can be found in
this privacy notice
.
You may
contact us
by email
at
contact@henesys3d.com ,
+44 0204 509
1165 , https://henesys3d.com/contact.html
,
or by referring to
the contact details at the bottom of this
document.
If you are
using an authorized agent to exercise
your right to opt-out we may deny a
request if the authorized agent does not
submit proof that they have been validly
authorized to act on your
behalf.
Will
your information be shared with
anyone
else?
We may
disclose your personal information with
our service providers pursuant to a
written contract between us and each
service provider. Each service provider
is a for-profit entity that processes
the information on our behalf.
We may use
your personal information for our own
business purposes, such as for
undertaking internal research for
technological development and
demonstration. This is not considered to
be "selling" of your personal data.
Your
rights with respect to your personal
data
Right
to request deletion of the data -
Request to
delete
You can
ask for the deletion of your personal
information. If you ask us to delete
your personal information, we will
respect your request and delete your
personal information, subject to certain
exceptions provided by law, such as (but
not limited to) the exercise by another
consumer of his or her right to free
speech, our compliance requirements
resulting from a legal obligation or any
processing that may be required to
protect against illegal
activities.
Right
to be informed - Request to
know
Depending
on the circumstances, you have a right
to know:
- whether
we collect and use your personal
information;
- the
categories of personal information
that we collect;
- the
purposes for which the collected
personal information is used;
- whether
we sell your personal information to
third parties;
- the
categories of personal information
that we sold or disclosed for a
business purpose;
- the
categories of third parties to whom
the personal information was sold or
disclosed for a business purpose;
and
- the
business or commercial purpose for
collecting or selling personal
information.
In
accordance with applicable law, we are
not obligated to provide or delete
consumer information that is
de-identified in response to a consumer
request or to re-identify individual
data to verify a consumer
request.
Right
to Non-Discrimination for the
Exercise of a Consumer’s Privacy
Rights
We will
not discriminate against you if you
exercise your privacy
rights.
Verification
process
Upon
receiving your request, we will need to
verify your identity to determine you
are the same person about whom we have
the information in our system. These
verification efforts require us to ask
you to provide information so that we
can match it with information you have
previously provided us. For instance,
depending on the type of request you
submit, we may ask you to provide
certain information so that we can match
the information you provide with the
information we already have on file, or
we may contact you through a
communication method (e.g. phone or
email) that you have previously provided
to us. We may also use other
verification methods as the
circumstances
dictate.
We will
only use personal information provided
in your request to verify your identity
or authority to make the request. To the
extent possible, we will avoid
requesting additional information from
you for the purposes of verification.
If, however, if we cannot verify your
identity from the information already
maintained by us, we may request that
you provide additional information for
the purposes of verifying your identity,
and for security or fraud-prevention
purposes. We will delete such
additionally provided information as
soon as we finish verifying
you.
Other
privacy
rights
- you
may object to the processing of your
personal data
- you
may request correction of your
personal data if it is incorrect or
no longer relevant, or ask to
restrict the processing of the
data
- you
can designate an authorized agent to
make a request under the CCPA on
your behalf. We may deny a request
from an authorized agent that does
not submit proof that they have been
validly authorized to act on your
behalf in accordance with the
CCPA.
- you
may request to opt-out from future
selling of your personal information
to third parties. Upon receiving a
request to opt-out, we will act upon
the request as soon as feasibly
possible, but no later than 15 days
from the date of the request
submission.
To
exercise these rights, you can contact
us
by email at
contact@henesys3d.com
,
by calling toll-free
at +44
0204 509 1165 ,
by visiting https://henesys3d.com/contact.html
,
or by referring to
the contact details at the bottom of this
document. If you have a complaint about how we
handle your data, we would like to hear from
you.
Financial
Incentives
"Financial
incentive" means a program, benefit, or
other offering, including payments to
consumers as compensation, for the
disclosure, deletion, or sale of
personal
information.
The law
permits financial incentives or a price
or service difference if:
- a
business has calculated a good-faith
estimate of the value of the
consumer’s data that forms the basis
for offering the financial incentive
or price or service difference,
and
- if a
description of the method the
business used to calculate the value
of the consumer’s data.
We may
decide to offer a financial incentive
(e.g. price or service difference) in
exchange for the retention or sale of a
consumer’s personal
information.
If we
decide to offer a financial incentive,
we will notify you of such financial
incentive and explain the price
difference, as well as material terms of
the financial incentive or price of
service difference, including the
categories of personal information that
are implicated by the financial
incentive or price or service
difference.
If you
choose to participate in the financial
incentive you can withdraw from the
financial incentive at any
time
by emailing us
at
contact@henesys3d.com
,
by calling us
toll-free at
+44 0204 509
1165 ,
by visiting
https://henesys3d.com/contact.html
,
or by referring to
the contact details at the bottom of this
document.
13.
DO WE MAKE UPDATES TO
THIS
NOTICE?
In
Short: Yes, we will
update this notice as necessary to
stay compliant with relevant
laws.
We may
update this privacy notice from time to
time. The updated version will be
indicated by an updated "Revised" date
and the updated version will be
effective as soon as it is accessible.
If we make material changes to this
privacy notice, we may notify you either
by prominently posting a notice of such
changes or by directly sending you a
notification. We encourage you to review
this privacy notice frequently to be
informed of how we are protecting your
information.
14.
HOW CAN YOU CONTACT US
ABOUT THIS
NOTICE?
If you
have questions or comments about this
notice, you may
email us at
contact@henesys3d.com
or by post
to:
15.
HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE
DATA WE COLLECT FROM
YOU?
Based on
the applicable laws of your country, you
may have the right to request access to
the personal information we collect from
you, change that information, or delete
it in some circumstances. To request to
review, update, or delete your personal
information, please https://henesys3d.com/contact.html